Behind the Totes: A Glimpse Into Minerva ILLs

The week of April 10-16 is National Library week and to help celebrate what libraries offer people in the community I thought I would take you Behind the Totes. You will get a peak at what happens when Minerva Interlibrary Loans (ILLs) arrive at Norway Memorial Library.

After you have requested an item (book, movie, CD) through Minerva, then a library that owns a copy of the item you want  receives a notice. The library then pulls it off from their shelves, scans it and packs it in a tote. A delivery service picks up the totes and then takes it to a warehouse where the totes are sorted by library.

On Friday, March 25, 2016 four totes arrived for us to unpack.

4 totes filled with books, CDs, and DVDs


A tote full of delivery bags


When Norway receives a delivery of totes Nancy and either Julia or I help unpack the totes full of books, CDs, and DVDs. We receive deliveries from Minerva Monday, Tuesday, Wednesday, and Friday.  As we unpack we sort returning Norway items and items from other Minerva libraries.

Nancy and Katherine unpacking



Nancy and I sorted the items in two piles: all of Norway’s returning items and the other pile for all Minerva ILLs.

Norway’s items returned


Minerva ILLs








After the items are sorted, Nancy scans the Minerva items, and then calls you to let you know your item has arrived at Norway Library.  My job is to scan  and check in Norway’s items and put them on the cart to be shelved. For Friday, March 25 we had 39 Minerva ILLs arrive for patrons, and 59 of Norway’s items returned. So far in this fiscal year (July 1, 2015– June 30, 2016) Norway has sent 3862 items and we received 2566 items.

For other fun events for National Library Week (April 10-16) please stop by the library!  Please share why you love libraries — I enjoy reading your comments!



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